Toyota Certified Collision Centers


	FAQ Although you never know when an accident may occur, you can know what to do after it happens. Toyota Certified Collision Centers can help you through this stressful time by putting you at ease about the repair of your Toyota vehicle. Our Toyota Certified Collision Center Staff are uniquely qualified to make sure your experience is worthy of the vehicle itself. We ensure you get the answers you need and get your vehicle back as quickly as possible.
	Q: What is the difference between a Toyota Certified Collision Center and other body shops? A: Toyota Certified Collision Centers demonstrate a commitment to excellence in collision repair professionalism, repair quality and customer satisfaction by meeting Toyota’s industry leading standards for certification. Key standards include: A third party customer service monitoring system to ensure your repair experience is exceptional, Toyota-trained managers and technicians who have the knowledge and expertise to repair your Toyota right, and repair facilities that are equipped with the right tools and equipment. Q: What is the advantage of state-of-the-art tools and equipment? A: Toyota Certified Collision Centers are equipped with the latest repair equipment and tools that enable our certified technicians to adhere to Toyota recommended repair procedures. Q: Aren’t all collision repair technicians trained? A: All repair technicians are not equally trained. Just as there are various levels of training and expertise in most professions, collision repair technicians can achieve the pinnacle of professional training by becoming Toyota Certified. Toyota Certified Technicians complete hours of hands-on training and must pass rigorous exams through both Toyota and the National Institute for Automotive Service Excellence (ASE) to achieve and maintain their certification. By providing you with the highest quality collision repair and when using only Toyota Genuine Parts in the repair of your vehicle, your satisfaction is guaranteed. Q: Why would I want to use Toyota Genuine Parts – aren’t all collision parts pretty much the same? A: Toyota Genuine Parts are designed to meet defined quality, safety and appearance specifications that may not be replicated on imitation parts. Because of this, Toyota does not support or recommend the use of imitation parts. Toyota vehicle factory warranties transfer when Toyota Genuine Parts are utilized in the repair process. Protect yourself and the value of your vehicle by insisting on Toyota Genuine Parts.